5000 BAND: OFFICE SUPPORT

JOB FAMILIES:

• 5105 General Clerical
• 5110 Cashier

JOB FAMILY: 5105
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to positions in this job family perform clerical duties related to functions of an organization.

Examples of Duties:

• Maintain office files and activity logs
• Operate standard office equipment
• Receive and dispatch mail
• Prepare reports and forms common to a specific administrative process
• Maintain a bookkeeping system and prepare related documents
• Receive and secure payments; prepare payroll and related documents
• Maintain stock inventory of equipment and supplies
• Greet clients, answer telephone, and provide directions or information
• Deliver or pick up documents, equipment, or supplies
• Prepare source documents: inspect, sort, log, input
• Review printouts of input data to ensure proper format and data
• Operate data entry and verification equipment
• May perform in a leadworker capacity

Minimum Qualifications to Enter Family:

Requires high school diploma or GED.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

JOB FAMILY: 5110
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to positions in this job family receive and disburse money and/or process credit card transactions in commercial establishments, using adding machines, cash registers, change makers, and computerized point-of-sale systems.

Examples of Duties:

• Receive, unpack, and store goods or supplies in proper storage place; check for damages or spoilage
• Issue supplies from storeroom on approval; requisition for institutional or department use; deliver supplies as required
• Assemble, pack, and transport or arrange for transporting stored goods or materials; load and unload supplies as required
• Take or assist in taking physical inventory of stores as required
• Complete receiving and shipping records
• Operate materials handling equipment such as hand trucks, dollies, and scales
• Serve as hostess or checker
• Operate scanner or bar code readers
• Balance cash drawer, receive payments from customers
• Stock/order products, price merchandise, complete inventory
• May operate computer to maintain inventory and other records

Minimum Qualifications to Enter Family:

Requires high school diploma or GED.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

JOB FAMILIES:

• 5205 Administrative Assistance
• 5210 Administrative Secretarial
• 5215 Administrative Clerical
• 5220 Information Processing
• 5295 NDUS Office Support

JOB FAMILY: 5205
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to positions in this job family perform duties associated in aiding a department head with the management of administrative support functions of a large department, or for a smaller unit with campus-wide responsibilities.

Examples of Duties:

• May include duties listed in job family 5210
• Review and answer correspondence
• Draft reports including conclusions and recommendations for solving administrative problems
• Plan local, regional, or national events
• Assist supervisor in the application and communication of policies
• Assist supervisor with the resolution of problems or conflicts by communicating with involved parties, researching issues, and making recommendations
• Coordinate and contribute to the collection of data for annual or periodic reports, grants, etc.
• Research and draft budget for supervisor
• Analyze administrative operating practices to create new systems or revise established procedures
• May hire, train, and supervise employees performing similar work

Minimum Qualifications to Enter Family:

Requires high school diploma or GED, and four years of directly related experience.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

JOB FAMILY: 5210
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to positions in this job family perform duties associated with secretarial functions of an office.

Examples of Duties:

• Operates standard office equipment and software
• Compose, edit, and prepare routine correspondence
• Record, transcribe, and distribute dictation and meeting minutes
• Manage calendar/schedule appointments and facilities
• Arrange meetings, events, and functions, as directed
• Create and maintain spreadsheets
• Maintain databases
• Maintain web pages
• Make travel arrangements and reservations
• Establish and maintain office records
• Receive, distribute, and dispatch mail
• Answer telephones, greet visitors, and provide information and directions
• Prepare routine reports, forms, and other documents
• Process standard financial, payroll, and personnel related documents
• Maintain an office bookkeeping system/track financial accounts
• May perform in a lead worker capacity

Minimum Qualifications to Enter Family:

Requires high school diploma or GED.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

JOB FAMILY: 5215
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to this job family perform duties associated with specific clerical and administrative functions.

Examples of Duties:

• Perform and coordinate specific clerical tasks in a centralized office
• Maintain office filing system
• Operate office machines such as computers, typewriters, copiers, calculators, shredders, etc.
• Receive and dispatch mail
• Prepare bills, invoices, receipts, statements and checks
• Prepare reports and forms common to a specific administrative process
• Maintain a bookkeeping system
• Receive and secure payments
• Prepare and review payroll and related documents
• Input, recall and update information on computer systems
• Answer telephones and provide information or directions
• Maintain logs
• May perform in a leadworker capacity

Minimum Qualifications to Enter Family:

Requires high school diploma or GED, and directly related work experience.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

JOB FAMILY: 5220
OVERTIME PAY ELIGIBILITY: Usually non-exempt (exempt status requires analysis documentation)
EFFECTIVE DATE: 07/01/99

Scope of Work:

Individuals assigned to this job family perform activities associated with production processing of information.

Examples of Duties:

• Set up machines to perform functions as needed
• Process information to include editing and/or modifying as required
• Record, store, file, and recall information as needed
• Coordinate with users to determine the format and layout of documents and to enhance utilization of systems and related equipment
• Key, edit, combine, and print material from rough draft, corrected copy, recorded voice dictation, or previous screen-displayed version
• Check completed documents for grammatical, spelling, and format errors by using software and proofreading; correct errors
• May perform in a leadworker capacity

Minimum Qualifications to Enter Family:

Requires high school diploma or GED, and directly related work experience.

Exception: The employing institution may substitute directly related work experience or education for minimum qualification requirements with written justification.

Note: The duties listed are not intended to be all-inclusive. Duties assigned to any individual employee are at the discretion of the appointing authority.

No additional information provided.